Q & A

• What is Voi’s return & exchange policy?

  Voi is happy to offer an exchange or credit note within 7 days of purchase, with the original receipt on all garments in original condition with tags attached.

• How can you offer such great savings on designer labels?

  Through our network of Manufacturers, Wholesalers and European stores we are able to negotiate the best deals wherever and whenever they happen. Most product, comes direct from fashion house excess stock, sample and fashion parade items, warehouse leftovers and end of European season stock, saving our customers hundreds of dollars.

• Can I order products on-line?

  Online shopping is coming soon! Register here for updates.

• How do I find out about employment opportunities at Voi?

  For all employment opportunities please click here.

• I am a potential supplier/vendor. Who do I talk to?

  If you are a potential supplier or vendor please contact us with your details at info@voi.com.au

• What is the difference between Voi and a discount store?

  The difference between Voi and a discount store is the QUALITY and VALUE of the merchandise offered. For example, an item selling for $199 at a discount store was made to sell at that price. At Voi, an item selling for $199 was made to sell for 30-80% more at a department or specialty store.

• Who built your beautiful website?

• The incredible guys at Domani Digital designed and developed this site. You can see their work at www.domani.com.au or contact them on 1300 883 295. They are based in Sydney and their service was exemplary.